Support
- We are always reachable!

Connect with us for any inquiries and manage the entire ticket lifecycle with our prompt online support features.

Facing an issue... Open a Ticket!

Invent Medical Support Service will change the way IT service desk operations are conducted by letting you connect to us so that we interpret your problems, improve technician productivity and manage the entire ticket lifecycle.

Track Tickets

We provide ticket status so that you can acquire visbility into the number of cases opened, resolved, on hold, closed and in progress for the concerns you raise.

Connect and chat

Need further assistance after having raised the ticket? No problem! Invent ERP has got you! Once a ticket has been raised, the chat feature is enabled to answer further queries with the ease of adding attachments and sending text.

Direct Calls to Support

All the features your medical firms needs

Easily add Tickets

Adding tickets can be done within seconds in an easy way, and the customer can specify the subject, problem description and even attach files to explain the problem clearly.

Neat Dashboard

View all ticket related details from the dashboard such as ticket status, ticket subjects, and monthly tickets in the form of diagrams and charts to easily grasp the needed information.

Chat and Email Notification

To resolve any customer issues, chat options are made available for direct assistance and the users are notified directly by email.

Track Tickets

Never miss a ticket with the Support Service by Invent ERP, track the status of each case whether opened, closed, or resolved in a straightforward way.

Tracking ticket statuses within the Invent Medical portal for effective tickets lifecycles.

Improved Performance

Due to the effective and easy-to-use ticketing system with the support features, you will an improvement in performance and easily deal with any problems faced.